Verify Your K999 Phone Account
Account verification keeps your balance safe and lets us process withdrawals without extra delays. When you submit your first payout request, we ask for a photo of your national ID and a selfie so we can confirm the account belongs to you. The whole check takes a few minutes and once your documents are approved, future withdrawals move faster because verification stays
on file. We hold your ID securely and never share it with third parties — this step protects your funds and meets the banking rules our payment partners follow.
- Open the verification section in your account settings — Find the document-upload link on your account page. Tap it and you will see the list of documents we need to verify your identity.
- Upload a clear photo of your national ID — Take a picture of your ID card or passport under good light. Make sure all four corners are visible and the text is sharp enough to read.
- Add a selfie holding your ID next to your face — This selfie confirms the ID belongs to you. Hold the document beside your face, look at the camera, and take the photo in daylight or bright indoor light.
- We review and approve your documents — Our team checks your submission within a few hours. You get an email when verification is complete, and your account unlocks full withdrawal access.